Privacy Policy
Language version
The original German text remains legally binding. This English version is an informative translation.
1. Data controller
Tele - Pronto Communication GmbH, Gereonstr. 43, 41747 Viersen, Germany.
2. Data we process
We may process account data (name, email, phone), technical data (IP address, browser, device), usage data, and communication data.
3. Purposes
Data is processed to provide services, ensure security, prevent abuse, perform contracts, answer inquiries, and comply with legal obligations.
4. Legal bases
Processing is based on contract performance, legitimate interests, legal obligations, and, where required, consent.
5. Cookies and similar technologies
We use technical cookies and, depending on configuration, analytics cookies. Preferences can be managed in browser or site settings.
6. Recipients
Technical service providers (hosting, communication, payment, support) may process data on our behalf under appropriate data processing agreements.
7. Retention periods
Data is stored only as long as necessary for the respective purpose, then deleted or anonymized unless legal retention duties apply.
8. Your rights
You have rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent for the future.
9. Security
We implement appropriate technical and organizational measures to protect data against loss, unauthorized access, and misuse.
10. Contact and complaints
For privacy questions, contact us via the details in the imprint. You may also lodge a complaint with a competent supervisory authority.